Terms of Service

Last updated: January 2025

1. Agreement to Terms

By accessing and using Songbond, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Songbond provides custom song creation services. We create personalized songs based on information provided by customers, including but not limited to personal stories, relationships, and preferences.

3. Order Process and Payment

  • Orders are placed through our website with full payment required upfront
  • All prices are in USD unless otherwise specified
  • We accept major credit cards and other payment methods as displayed on our site
  • Orders are processed upon receipt of payment and required information

4. Delivery and Completion

  • Standard delivery time is 24-48 hours from order placement
  • Express delivery (6-12 hours) is available for an additional fee
  • Delivery times are estimates and may vary based on complexity and current demand
  • Songs are delivered digitally via email as high-quality MP3 files

5. Revisions and Satisfaction

  • We offer unlimited revisions until customer satisfaction
  • Revision requests must be specific and constructive
  • We reserve the right to limit excessive revision requests that deviate significantly from the original brief

6. Refund Policy

  • We offer a 100% money-back guarantee if you're not satisfied with the final product
  • Refund requests must be made within 30 days of delivery
  • Refunds will be processed within 5-10 business days
  • Customers requesting refunds forfeit all rights to the created content

7. Intellectual Property and Usage Rights

  • Upon full payment, customers receive full commercial usage rights to their custom song
  • Customers may use the song for personal, commercial, or promotional purposes
  • Songbond retains the right to use anonymized examples for marketing purposes
  • Customers warrant that all information provided does not infringe on third-party rights

8. Privacy and Confidentiality

  • All personal information and stories shared are kept strictly confidential
  • We do not share customer information with third parties
  • Customer data is used solely for the purpose of creating the requested song

9. Prohibited Content

We reserve the right to refuse service for content that is:

  • Illegal, harmful, or offensive
  • Discriminatory or hateful
  • Infringing on third-party rights
  • Inappropriate or explicit in nature

10. Limitation of Liability

Songbond shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

11. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our service constitutes acceptance of modified terms.

12. Contact Information

For questions about these Terms of Service, please contact us at:

Email: hello@songbond.com
Website: Songbond

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Songbond operates, without regard to its conflict of law provisions.