Privacy Policy

Last updated: January 1, 2024

1. Information We Collect

Personal Information

When you use our services, we may collect:

• Name and contact information (email, phone number)
• Payment information (processed securely through Stripe)
• Song brief details and personal stories you share
• Communication preferences

Automatically Collected Information

• IP address and browser information
• Website usage data and analytics
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Create your custom song based on your specifications
• Process payments and deliver your order
• Communicate with you about your order and our services
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share information with:

• Service Providers: Payment processors, email services, and analytics providers
• Musicians and Songwriters: Only the information necessary to create your song
• Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Secure payment processing through Stripe
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis

5. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Request a copy of your data
• Object to certain processing activities

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze website traffic, and for marketing purposes. You can control cookie settings through your browser preferences.

7. Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

9. International Users

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@songlygifts.com
• Phone: (555) 123-SONG
• Address: Nashville, TN, USA